This Privacy Policy explains how City Mustard Living processes personal data through citymustardwhistle.buzz in connection with luxury apartment selection services. It describes the information we collect, how we use it, when we share it, and the choices and rights available to users.
We use personal data to respond to enquiries, assess apartment preferences, arrange consultations, manage communications, operate and secure the website, improve our services, maintain records, and meet legal or regulatory obligations. We may also use data to prevent fraud, resolve disputes, and support internal administration.
We may share personal data with trusted service providers that support website hosting, analytics, communications, customer management, or other operational services. We may also share information with professional advisers or transaction-related partners where needed to deliver requested services. These parties are expected to use the data only for the services they provide and to protect it appropriately.
We may disclose personal data where necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or address security, fraud, or misuse concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
We may collect identifiers and contact details, property preferences, enquiry content, account or booking details if provided, and technical data such as device information, browser type, IP address, and site activity. In a luxury apartment selection context, this may also include location preferences, budget range, move-in timing, and communication history.
We collect personal data when you complete forms, send enquiries, request apartment selection assistance, subscribe to updates, or otherwise communicate with us. We also receive technical and usage data automatically through the website and may obtain limited information from service providers that support site operation, analytics, or communications.
Essential cookies support basic site operation and security. Functional cookies remember choices such as form inputs or display preferences. Analytics cookies help us understand how visitors use the site so we can improve performance and content. Some cookies are session-based and expire when the browser is closed, while others remain for a longer period unless removed.
You can usually manage cookies through your browser settings, including blocking some or all cookies, deleting stored cookies, or setting alerts before cookies are placed. If you disable certain cookies, parts of the website may not function as intended. Where the site offers a cookie preference tool, your selections will apply to the categories covered by that tool.
Subject to legal limits, you may ask to access the personal data we hold about you, request correction of inaccurate information, object to certain processing, or ask us to delete information where we are not required to keep it. Some requests may be declined if we need the data for legal compliance, dispute handling, or legitimate operational reasons.
To protect personal data, we may ask for enough information to confirm your identity and understand the scope of the request. We will review requests within a reasonable period and respond in line with applicable law and the complexity of the matter.
Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or operational requirements. When information is no longer needed, we delete it, anonymise it, or securely archive it where continued storage is required.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date.
